Privacy Policy
Luna Studio LLP ("Company", "we", "our", or "us") operates the Caesar Cipher mobile application and related services (the "Platform"). This Privacy Policy explains how we collect, use, store, process, and protect your information when you use Caesar Cipher.
Information We Collect
We may collect the following information:
Account Information
- Full Name
- Username
- Email Address
- Mobile Number
- Profile Picture
- Date of Birth
Verification Information
To improve safety, prevent misuse, and comply with applicable laws, we may collect:
- Government-issued identification documents
- Selfie verification photographs
- Other identity verification information
Communication Data
- Messages exchanged through the Platform
- Media files shared through the Platform
- Group communication data
- User reports and support requests
Device & Technical Information
- IP Address
- Device Type
- Operating System
- Device Identifiers
- App Usage Information
- Crash Reports
- Log Data
How We Use Your Information
We may use your information to:
- Create and manage user accounts
- Provide messaging and communication services
- Verify user identities
- Improve platform security
- Detect fraud, abuse, spam, and illegal activity
- Provide customer support
- Improve platform performance and functionality
- Comply with legal obligations
- Process subscriptions and payments where applicable
User Safety & Security
We are committed to maintaining a safe environment for all users.
We may use automated systems and manual review processes to identify:
- Fraudulent activity
- Spam
- Harassment
- Illegal content
- Security threats
- Violations of our Terms and Community Guidelines
Data Sharing
We do not sell personal information.
We may share information with:
- Service providers assisting in platform operations
- Payment processors
- Law enforcement agencies when legally required
- Government authorities pursuant to applicable laws
- Professional advisors and auditors
Data Retention
We retain information for as long as necessary to:
- Provide services
- Maintain security
- Resolve disputes
- Comply with legal obligations
Certain information may be retained after account deletion where required by law or for fraud prevention purposes.
Children and Minors
Users under the age of 18 may only use the Platform with the involvement, supervision, and consent of a parent or legal guardian.
Parents and guardians are responsible for monitoring their child's use of the Platform.
Your Rights
Subject to applicable law, you may:
- Access your information
- Request corrections
- Request account deletion
- Withdraw consent where applicable
- Contact us regarding privacy concerns
Security Measures
We implement reasonable technical, administrative, and organizational safeguards to protect information from unauthorized access, disclosure, misuse, or loss.
However, no method of transmission or storage is completely secure.
Changes to this Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised effective date.
Contact Information
Luna Studio LLP
Shop No. 19, Chestnut Plaza, Khewra Circle, Near Eden Woods, Manpada, Thane – 400607, Maharashtra, India
Email: apps@luna-studio.in
Website: www.luna-studio.in